7 PM – 8 AM CST · Managed Service · Month-to-Month.
We own the shift — so your day team owns the day.
Logistics-native dispatch.
Built for the overnight.
Not a staffing agency or call center
We own the entire shift — quality control, escalation, handoffs.
“Follow the sun” operations
Romanian and Filipino teams provide seamless overnight US coverage.
Deep logistics DNA
Our dispatchers come from trucking — not generic BPO backgrounds.
Built for managed partnerships
Long-term client relationships, not transactional check-call vendors.
White-label service, under NDA
When we work together, we represent your company. On every call and email we are Fura Freight — not Ninja Dispatch — backed by a strict mutual NDA.
Managed Service vs. Check-Call Vendor
Fura needs a partner, not just a vendor on a phone queue.
- Reactive — answers when called
- No institutional knowledge
- High turnover, inconsistency
- No escalation ownership
- Generic script
- Report? What report?
- Owns the shift proactively
- Dedicated team per client
- Consistent dispatchers who know your SOPs
- Full escalation & carrier management
- Custom SOP + video documentation
- Daily pass-down + real-time dashboard
Live in 2 weeks.
Minimal disruption. Your SOPs, your tech stack, your standards.
Discovery Call
Map your current workflow, Truo app integration, escalation paths, and carrier contacts.
SOP Build
We shadow your day shift, document procedures, and create video SOPs specific to Fura.
Parallel Run
Our team works alongside your existing provider — zero gap in coverage during transition.
Go Live
Full handoff. Dedicated team active 7 PM–8 AM CST. Daily reporting begins immediately.
Simple. Transparent.
Fully managed after-hours service, including weekends. If a second dispatcher is needed for your volume, it's an additional $30/hour — discussed up front, never a surprise.
2× rate on US Federal Holidays (if worked — your choice).
$130M Annual Revenue
Chicken Supplier
Full overnight supply chain management — carrier check calls, load recovery, driver escalations, and shift handoff reporting. Our team knows this client's lanes, carriers, and exceptions as well as their own day shift does.
Low risk. High visibility.
Expand when you're ready.
Check Calls Only
- Truo GPS integration live
- 7 PM–8 AM CST coverage
- SOP fully documented
- Daily pass-down reports
Optimization
- SLA review at Day 30
- Carrier contact database built
- Reporting tuned to your preference
- Escalation paths refined
Expansion Ready
- Full overnight dispatch if desired
- Load recovery & carrier mgmt
- Additional task scope discussed
- Multi-fleet rollout option
Ready when you are.
Review this deck
Share with your leadership team as needed.
Schedule a deep-dive call
30 minutes to align on scope, Truo integration, and start date.
Trial agreement
Month-to-month. No lock-in. Coverage starts within 2 weeks of signing.
Go live
Your night shift — managed by Ninja Dispatch, tailored to Fura.
